1. What is Yoodo (by CelcomDigi)?
We are Malaysia's truly customizable mobile service that gives you the freedom to customize your mobile plan whenever and however you want. We want to give you the freedom to control your mobile experience, providing you with real choice, all while keeping everything clear and simple. Why? Because you do it better.
2. Is Yoodo (by CelcomDigi) a prepaid or a postpaid service?
It's neither! Yoodo (by CelcomDigi) is a new hybrid of prepaid and postpaid mobile. What this means is that it has all the functionality and monthly features of a postpaid plan, combined with all the flexibility and easy payment options of a prepaid plan. So, no, we’re not a prepaid service, and we aren’t postpaid either.
3. Do I need to install and run a VPN on my phone to use the Yoodo (by CelcomDigi) app?
No, you don't. You can enjoy all the benefits of Yoodo (by CelcomDigi) without a VPN draining your battery because although we're quite an active telco, we're also efficient at saving energy.
4. Is the Yoodo (by CelcomDigi) app available for both Android and iOS devices?
Yes, Yoodo (by CelcomDigi) is an all-inclusive network that doesn't limit you to a particular operating system.
Contact Us
You can reach out to us via email at support@celcomdigi.zendesk.com. Our working hours are from 9:00 a.m. to 6:00 p.m. Monday to Friday.
We typically reply within 24 hours. If you email us outside of our operating hours, please allow up to 48 hours for a response.
