Easy360 Product Disclosure Sheet

1. Eligible Plans and Devices

* Bonus quota is a limited time offer. More info here.

• Plans apart from those listed above are not applicable to Easy360.

• View the list of Easy360 devices here.

2. Customer Eligibility

• Malaysians citizens

• Existing CelcomDigi subscribers: 

• Change of plan

• Prepaid-to-Postpaid

• Non-CelcomDigi subscribers: 

• Port-in from other telcos

• New line registration

Eligible customers must allow a Biometric thumb screen to be conducted during registration. The thumb screen must match to complete the sign-up.

For credit card transactions:

• Auto-billing subscription is mandatory throughout the contract period.

• Third-party credit cards are not allowed.

Note: Corporate individual and SME lines are not eligible for Easy360.

3. Signing Up

You can sign up at any of our CelcomDigi Stores or via our Online Store.

4. Device Upfront Payment

• Customers may need to pay Device Upfront Payment, subject to the customer’s eligibility. 

• The upfront payment will vary based on the devices you select. 

• Device upfront payment collected will be refunded back to you over your device contract duration.

5. Fees

Monthly Fee

Termination Fee

If customer cancels or exits from an Easy360 contract, eligible customer will be charged with an early termination fee based on the remaining monthly fee of the contract period.  

Termination fees are applicable to:

1. Early termination

2. Involuntary termination

3. Early renewal

4. Plan downgrade

Termination fee will not apply if customers upgrade their postpaid plan to a plan with a higher commitment value. However, kindly note that the Easy360 contract tenure will continue, and the monthly device fee will remain the same.