Activating New Number
Celcom Postpaid
Check your email titled "Your Order Is On Its Way".
Scan the QR code in the email to activate the SIM card.
Insert the activated SIM card into your phone.
Celcom Prepaid
Download the Celcom Life app.
Open the app and select 'Prepaid Self-Registration' under the 'Do More with Celcom Life' section.
Follow the instructions given in the app to verify your ID and scan the barcode on the SIM pack.
Insert the SIM card & wait for an SMS confirmation of successful SIM card activation.
Digi Postpaid & Prepaid
Your new SIM will be automatically activated within 1 hour after delivery. You can insert your new SIM after this time period.
Switching to CelcomDigi
Celcom Postpaid & Prepaid
Check your email titled "Your Order Is On Its Way".
Scan the QR code in the email to initiate your switch to Celcom.
Look out for a port-out confirmation SMS from your current service provider & follow the instructions to reply.
Once you have lost connection to your current service provider, insert your new SIM and start connecting.
Digi Postpaid & Prepaid
Look out for a port-out confirmation SMS from your current service provider and follow the instructions to reply.
Once you have lost connection to your current service provider, insert your new SIM and start connecting.
